Shipping Information

UK shipping
Packages posted within the UK will be sent via Royal Mail’s second-class signed-for service. The estimated delivery period is 3 business days (from dispatch). We aim to dispatch within 3–5 business days (from purchase) and customers will receive a confirmation email with tracking information.

International shipping
Please note that orders for international delivery may be subject to import duties and taxes. We have no control over these charges, which are applied when the delivery reaches its destination, and cannot predict their amount. The customer is responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

We offer two delivery options outside the UK: Royal Mail international tracked and Royal Mail international economy shipping. If you select the international tracked shipping option, you will receive a confirmation email that includes a tracking number. If you select the international economy shipping option, you will receive a confirmation email when your package ships but you will not receive a tracking number. We aim to dispatch within 3–5 business days (from purchase).

Estimated delivery period for international tracked shipping (from dispatch):
Europe: 3-5 business days
Worldwide: 5-7 business days

Estimated delivery period for international economy shipping (from dispatch):
Western Europe: up to 2 weeks
Eastern Europe: up to 5 weeks
North America: up to 6 weeks
South America, Africa and Asia: up to 8 weeks
Australia: up to 12 weeks

All our packaging is biodegradable and/or made from recycled materials.